ATEN eService is a web portal which provides a one-stop-shop for the following services, all with a single ID and password.. Please create/login eService account first to get more following services.
This is an online service which allows customers to complete their product registration. This feature has the following benefits:
• You can view all your registered ATEN products in one place; • Provides easy access tips, information and support specific to your product; • Gives faster service from our well trained engineers; and • The latest news and promotions from ATEN. (Register now)
On-line Technical Support (eSupport)
The on-line technical Support platform (eSupport) is for customers to propose questions, it is also an online knowledge base for ATEN troubleshooting questions, all questions are categorized and sorted as FAQ by products.
This is a centralized portal which contains marketing, product and technology information resources, exclusively for our business partners. Partners are required to contact their sales representative to get authorization to access this resource.
In order to solve your problem correctly, we strongly recommend you to send an email with your detail problem description. Support email : firstname.lastname@example.org
In order to return any faulty goods to us you need to fill out a Goods Return form.
Please call Customer Services on 08448-158923 or email email@example.com and a member of staff will be pleased to help you with your enquiry.